Supported computers
Available now for Apple Silicon Mac (M1 and later). Windows, Intel Macs, phones and tablets are not supported. On a phone or tablet, watch the demo, then return on a supported Mac to get started.
Billing and subscriptions
Manage or cancel an active subscription through the Orbit billing portal. For a payment, receipt, or refund question, contact lw3405@nyu.edu.
Credits did not update
Return to Orbit after checkout and open Settings → Plan & Credits. Orbit refreshes your plan and credit balance when the app regains focus. If the balance still does not update after a short wait, email us with your Orbit account email and approximate payment time. Do not send card details.
Account access
Open Settings → Account to review your signed-in account or sign out. Your locally stored task work remains on your device when you sign out.
Reporting a product issue
Tell us what you asked Orbit to do, what you expected, what happened, and whether the issue repeats. A screenshot is helpful, but remove sensitive information before sending it.